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DUE TO WARHOUSE RELOCATION ORDERS RECEIVED AFTER 1PM WEDNESDAY 7TH MAY WILL BE DISPATCHED TUESDAY 13TH MAY

About Us
Poker-Chips.Net is owned by World of Gambling LLP. who are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us via the "contact" link above.
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

Sorry, but bank restrictions prevent us from taking orders by telephone.

Unless you have a trade account payment with order will be required. New trade enquiries, please call 01423-816790.

We accept credit card payment. If you are shopping from the Eurozone, USA or anywhere else, simply place your credit card company will convert the transaction to your own currency *at the prevailing exchange rate*.

We accept Visa, Visa Debit, Mastercard, Maestro, Solo and American Express.

Your card will be debitted in the name of World of Gambling, which is the name that will appear on your card statement.
Shipping And Handling
Deliveries are sent by next-working-day courier in Great Britain. Orders outside this region are sent by Parcelforce. A signature is usually required upon delivery. You may specify different invoicing and delivery addresses (see "ordering"). We do not use Royal Mail unless circumstances dictate or we are requested to do so. Use of couriers ensures speedy and secure delivery of order.

For Scotland please click here to check your postcode and courier charge.

Note: Working day delivery refers to UK Mainland and Northern Ireland Monday - Friday only

UK Mainland: England and Wales - £5.95
UK Mainland: Scotland (EH and G Postcodes) - £5.95
UK Mainland: Scotland (not EH and G Postcodes) - £12.50
UK Mainland: Scotland (Highlands and Islands) - £25
Channel Islands - £12.50
Isle of Man - £25
Northern Ireland - £19
European Union - £21
Scandinavia and Non-European Union - £36

Poker-chips.net do not profit from the carriage element, only charging at-cost or, in most cases, below. Sorry, we can not deliver to BFPO addresses.
Delivery Schedule
Yes, we know you've left it very late; you've got a game on Friday and it's now Thursday afternoon or it's your friend's birthday tomorrow and only just remembered!
Please trust us that we will send all orders out just as soon as we can - there's absolutely no reason why we would want to hang on to things and cause delays. In practice we usually ship on Mondays, Tuesdays and Thursdays and send orders received before 9am on that day (please see 'shipping and handling' for how). However, we can NOT guarantee that you will get your goods the next day - trains have been known to de-rail, lorries occasionally crash, people get ill, computers crash and, most commonly, people are out when couriers try to deliver.
What we do guarantee is that we will despatch all good in stock within three working days by 24 hour courier. A signature will be required on delivery which may be at any time 9am to 4pm, Monday to Friday. European orders are generally received within five days from despatch and other International orders are generally received in under ten days.
We will send you an email when your goods have been sent, along with tracking details or if there is a problem.
Back Orders
If your item is not in stock, we will back order for you - that means we'll wait until it is in stock and then send it out. You will always be emailed if a product is likely to be out of stock for more than a week.
Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption on a Lloyds Banks' secure SSL server (note: you will only see the golden padlock symbol on the page where you enter your credit card number). The number then goes straight to the processing bank where it is authorised. We do not 'see' the numbers and they are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction - if you have any problems at all, please call Roger on 07780-588341.
Reaching Us
By Email
Email: Via the "contact" link above

By Fax
Fax: +44-1423-874445


Privacy Policy Poker Chips Net do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm


Got a query? Please click on 'Info' or email shop@poker-chips.net


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